Privacy Policy
Last updated: February 22, 20261. Introduction
Welcome to the Privacy Policy of MonIPTV. We are deeply committed to protecting your personal data and respecting your privacy.
This Privacy Policy describes the types of information we collect when you use our website https://moniptv.online/ and our IPTV services, how we use, share, and protect that information, and the choices available to you regarding your data.
By accessing our website or using our services, you agree to the practices described in this Policy. If you do not agree, please discontinue use of our services.
2. Definitions
- "MonIPTV", "we", "us", "our": refers to MonIPTV, operating the website moniptv.online.
- "User", "you", "your": any individual accessing the site or using MonIPTV services.
- "Personal Data": any information relating to an identified or identifiable natural person.
- "Service": all IPTV services offered by MonIPTV, including access to live channels, VOD, and related content.
- "Site": the website accessible at https://moniptv.online/.
- "Cookies": small text files stored on your device when you browse our site.
- "Processing": any operation performed on personal data (collection, recording, storage, use, etc.).
3. Information We Collect
3.1 Information You Provide Directly
When interacting with our services, you may provide us with the following information:
- First and last name
- Email address
- Payment information (processed by our secure third-party payment providers)
- Login credentials (username, password)
- Device information (type of TV box, Smart TV, smartphone, etc.)
- Any other information you communicate via the contact form or email
3.2 Automatically Collected Information
When you browse our site, we automatically collect certain technical information:
- IP address
- Browser type and version
- Operating system
- Pages visited and duration of visit
- Referral source
- Screen resolution and device type
- Cookie data and similar technologies
- Time zone and language settings
3.3 Information from Third Parties
We may receive information about you from third-party sources, including:
- Payment processors (transaction confirmation)
- Web analytics services (Google Analytics)
4. Purposes of Processing
Your personal data is processed for the following purposes:
| Purpose | Legal Basis | Data Concerned |
|---|---|---|
| Order and subscription management | Contract performance | Name, email, payment |
| Customer support and technical assistance | Contract performance | Name, email, device info |
| Commercial communications and promotions | Consent | Name, email |
| Service and site improvement | Legitimate interest | Navigation data, analytics |
| Personalisation of user experience | Legitimate interest | Preferences, browsing history |
| Fraud prevention and security | Legitimate interest | IP address, connection data |
| Compliance with legal obligations | Legal obligation | Billing data, identity |
| Statistics and audience analytics | Consent | Anonymised browsing data |
5. Data Sharing
5.1 Service Providers
We may share your data with third-party providers who help us operate our site and deliver our services:
- Web hosting: for secure storage of our site and your data
- Payment processors: for secure processing of your transactions
- Analytics services: Google Analytics for traffic and behaviour analysis
5.2 Legal Obligations
We may disclose your personal data if required by law or if we reasonably believe disclosure is necessary to:
- Comply with a legal or regulatory obligation
- Protect and defend the rights or property of MonIPTV
- Prevent or investigate potential misconduct in connection with the service
- Protect the safety of users or the public
5.3 International Transfers
Your data may be transferred to and processed in countries outside the jurisdiction where you reside. In such cases, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable regulations.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:
| Data Type | Retention Period |
|---|---|
| Customer account data | Duration of contract + 3 years |
| Billing data | Up to 10 years (legal accounting obligation) |
| Navigation logs | Maximum 13 months |
| Analytical cookies | Maximum 13 months |
| Marketing data | 3 years from last contact |
| Contact form submissions | 3 years from request date |
After these periods, your data is deleted or irreversibly anonymised.
7. Data Security
MonIPTV implements appropriate technical and organisational measures to protect your personal data against unauthorised access, modification, disclosure, or destruction. These measures include:
- SSL/TLS encryption: all communications between your browser and our site are encrypted
- Restricted access: only authorised personnel can access your personal data
- Secure passwords: passwords are stored in hashed and salted form
- Regular backups: your data is backed up securely on a regular basis
- Monitoring: our systems are continuously monitored for suspicious activity
- Updates: our software and systems are regularly updated to patch security vulnerabilities
Despite these measures, no internet data transmission or electronic storage system is completely secure. We cannot guarantee the absolute security of your information.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
8.1 Right of Access
You have the right to obtain confirmation that personal data concerning you is or is not being processed and, where it is, to access that data.
8.2 Right of Rectification
You may request correction of your personal data if it is inaccurate or incomplete.
8.3 Right to Erasure
You may request deletion of your personal data where permitted by applicable regulations (data no longer necessary, withdrawal of consent, etc.).
8.4 Right to Restriction of Processing
You may request that processing of your data be restricted in certain circumstances (contested accuracy, unlawful processing, etc.).
8.5 Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, machine-readable format, and to transmit it to another data controller.
8.6 Right to Object
You may object at any time to processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
8.7 Right to Withdraw Consent
Where processing is based on your consent, you may withdraw it at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, contact us at contact@moniptv.online. We will respond within 30 days.
9. Cookies
9.1 Types of Cookies Used
Our site uses different types of cookies to improve your browsing experience:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential cookies | Basic site functionality, navigation, security | Session |
| Analytical cookies (Google Analytics) | Audience measurement, traffic statistics, site improvement | 13 months |
| Performance cookies | Optimising load times and site performance | 12 months |
| Preference cookies | Remembering your choices and personalising the interface | 12 months |
9.2 Managing Cookies
You can manage your cookie preferences at any time:
- Via your browser: you can configure your browser to reject all or some cookies. Consult your browser's documentation for details.
- Google Analytics: you can disable Google Analytics tracking by installing the browser add-on available at tools.google.com/dlpage/gaoptout.
Please note that disabling certain cookies may affect the functionality of our site.
10. Third-Party Content
Our site may contain links to third-party websites or embed content from external services. These third parties have their own privacy policies over which MonIPTV has no control.
We encourage you to review the privacy policies of these third-party services before providing them with personal information. MonIPTV disclaims all liability for the privacy practices of such sites or services.
11. Children's Privacy
MonIPTV services are not intended for persons under the age of 18. We do not knowingly collect personal data from minors.
If you are a parent or guardian and believe your minor child has provided us with personal data, please contact us immediately at contact@moniptv.online. We will take the necessary steps to delete that information from our systems as quickly as possible.
12. Changes to This Privacy Policy
MonIPTV reserves the right to modify this Privacy Policy at any time. Any changes will be published on this page with a revised update date.
For material changes, we will notify you by email or with a prominent notice on our site. We recommend reviewing this page regularly to stay informed of our data protection practices.
Your continued use of our services after publication of changes constitutes acceptance of the updated Privacy Policy.
13. Contact
For any questions about this Privacy Policy, your personal data, or to exercise your rights, please contact us:
Version 1.0 — Last updated: February 22, 2026 — MonIPTV.online